faq
Getting started
nilethreads offers industry leading Minimum Order Quantities (MOQ). Minimum orders vary per design and can be as low as 500 units for Casual Wear (design dependent). We support both large and small brands and our infrastructure allows us to offer a full manufacturing solution from prototype development to full scale production.
We offer a prototyping service for the purposes of range development, which allows you to perfect your designs before committing to full scale production. Because the majority of the items we produce are made completely to your specifications, this is carried out before bulk production commences and the sample is sent to you in image form, or if you prefer, physically posted to you for approval. At this stage you can make minor design amendments to ensure your final products are exactly as you want them.
We’re always happy to arrange a meeting to discuss an order. We would always ask that prospective clients send designs prior to booking a meeting, so that we can gather an understanding of your project and whether it is something we would be able to assist with. Please note that all of our meetings are by appointment only.
Fabrics are sourced based upon the requirements of the customer, we often weave custom fabrics to suit the application. If required we can source branded or imported fabrics such as Supima, and we can also produce organic, sustainable and recycled fabrics upon request.
We specialise in Men’s casual wear, however our capabilities extend to denim products, button up formal shirts and accessories such as caps.
No, we do not produce any items in the UK. We have strategically placed factories across the globe which allows us to ensure high quality items whilst maintaining a competitive price point. If you would like any more information about where your items will be produced, please do not hesitate to get in touch and we will be happy to assist.
Lead times vary with workload and with design complexity, however for bulk production lead times are around 4-6 weeks from confirmation of sample. However, we understand some clients have time constraints which we will always endeavor to meet. Often, lead times are shorter than those quoted above. If you would like clarification on lead times for your items please do get in touch.
A “unit” is one single garment. Therefore our MOQ of 50 units per design and per colour is referring to 50 single garments to make up a batch. A “unit” may also be called a “piece” or given as the abbreviation “pcs” when referring to multiple units.
Professionally drawn designs are helpful for us to gather an understanding of the clothing you’d like to have produced, however we understand that as a small brand or a start up you may not have these in place. In that case, you’re free to send us mood boards or inspiration images, along with some descriptions of the items you would like to produce. We will then be able to gain an idea of the garments you’d like to have made and will ask any further questions if we need to. It’s useful to provide as much information as possible, such as any brand logos or artwork you’d like to have printed or embroidered to your clothing.
To get started on a quote all you need to do is get in touch using the email address at the top of our website, the contact form on our contact page, or by giving us a call. We’ll need to know a little about the garments you’d like to produce so any information you can provide about the colours, designs, and quantities would be beneficia
General
The materials used to create your products are ethically sourced from our reputable suppliers. As a part of the design process, we take in to account your requirements for durability, luxury and hand feel, matching your items with the very best materials for the application.
All discussions between Hawthorn and our clients are completely confidential and we are happy to adhere to your requirements with regards to intellectual property and privacy. We never share your designs with other clients and treat each customer individually. Please see our Terms and Conditions and Privacy Policy for more information or contact us if you have any further questions.
We accept payment via bank transfer. Payment information can be found on your invoice.
The confidentiality of customer designs and intellectual property is very important to us. Sadly factory visits are not something that we would be able to facilitate for this reason. If you have questions about our facilities or processes feel free to get in touch and we will be happy to discuss further.
We don’t offer fabric supply as a service and would only be able to work with a client on a project which involves the manufacturing of clothing.
We can produce custom packaging as an additional service. As standard, each single item we ship is packaged in a plain poly bag for protection during transit, but if you’d like to have custom packaging feel free to send over your designs and we would be happy to advise.
Included as a standard feature of our quotes would be a custom branded neck label and a standard wash care label in each garment. We can also produce custom wash care labels at a small additional cost if required.
We can produce swing tags as an additional service. Each garment would be supplied without a swing tag unless specified, but we’re able to produce them for you if required. If you’d like to have a quote for custom swing tags please do get in touch and we will be happy to advise further.
Orders
The length of time it takes for you to receive your samples and prototypes depend entirely on your requirements. With that being said however, we aim to produce a pre production prototype within 2-4 weeks of order placement. We will always endeavor to meet any timescales you may have, and will discuss this with you throughout the design process.
As with all bulk manufacture we offer economies of scale, allowing you an extremely attractive profit margin when retailing or distributing. To find out more about how the unit price changes as quantity is increased please get in touch for a quotation.
No, only your branding would be on the garments and labels.
Technical
The items shown on our website are intended as a guide to show you the scope of what we can manufacture. Our vast capabilities are such that we can manufacture almost any product within the main categories shown on this website. We love working with all brands and enjoy developing new products so whatever your requirements or ideas please get in touch and we can discuss a design solution for you.
yes, we produce knitwear, but we specialize in cut and sew production.
Delivery
A selection of fully tracked and insured courier services are available and selected to best suit your shipping requirements. We predominantly use DHL for shipping although will discuss with you the best solution for your order.
We can deliver to clients anywhere in the world and will be able to provide a customized shipping quote for your order.
Some products incur an import duty which differs according to the country of delivery, product type and cost. We are more than happy to discuss with you any import duties which you may incur upon delivery and will endeavour to answer any questions you may have regarding the import of goods.